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Dong Vui Returns Policy

Google requires organisations that advertise on Google Ads are required to have a "Returns Policy". 

Dong Vui does not sell anything online, therefore we cannot return anything.


Regarding any food and drink bought whilst at Dong Vui:-


If a customer is not satisfied with the food or drink, they should immediately stop eating / drinking the item and return it to where it was served.

The customer should then discuss the problem with the cook / manager and ask for the problem to be corrected.


If the problem cannot be corrected then the customer will normally be offered an alternative. If no alternative is possible then normally the cost will be returned.

If the food /drink is more than 80% consumed, then the customer might receive a significantly reduced compensation. It is very important to

stop consuming the unsatisfactory product immediately.


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