Recruiting A Manager
Who would like this job?
... An enthusiastic and energetic person who has some management experience but who wants to move up to a higher level and learn more skills. You are excited to learn new things.
... A person who likes to meet a lot of people, foreigners and Vietnamese. You will be interested in improving your English.
... A person who likes to ask questions more than telling people what to do. You are the sort of person who likes to solve problems.
... A person who likes to encourage staff to do the right things the right way, and not just give orders. You are the sort of person who likes people to respect you because of your attitude and not because of your position.
What is the business?
Đông Vui is a large restaurant style food court of 1260 m2 in the centre of Ham Tien, Mui Ne. With plenty of trees covering the open areas, the structures are of wooden frames and coconut leaf roofs, perfect for tourists wanting to experience traditional Vietnamese ambiance. The customer feels that they are in a single restaurant and yet they have access to a wide range of difference foods.
The site has 3 dining areas with roofs and some open dining areas shaded by mature trees. In the centre is a bar which sells a wide range of draft & craft beers.
There are 13 other kitchens supplying food to customers. The chefs have a cooperation contract with the DV company and pays a monthly cooperation fee.
Only the bar sells drinks.
The owner is English.
About the ideal manager
The manager's role is to ensure that the food court operates well. The manager also manages the bar and kitchen teams.
The manager will represent the owner in discussions with suppliers and partners.
Must speak some English.
Must know how to use a computer.
Must have a strong but kind personality that will get respect.
Must be honest.
Must be enthusiastic and motivated.
Daily Routine at The food Court
Dong Vui is open every day including holidays.
Our cleaners and other workers open the gates from 06:00. They sweep, tidy tables, and care for the trees and plants.
The chief "Brunch" cook opens the kitchen at about 08:15. This includes opening the bar doors.
The 2 Brunch cooks work until 16:00 when the Brunch kitchen closes. They will also serve at the bar during the day.
The Brunch kitchen is busy from about 09:00-10:30 (mainly tourists) and also at lunchtime. The bar starts to be busy from about 17:30 until about 22:00.
The other 13 kitchens open and close when they want, but most are open from lunchtime until 22:00. The bar closes at 23:00 and the security guard closes the gates.
At 23:00 we empty the cash machines and close the shift, lock the doors and go home.
What are the working hours?
The manager will need to be more flexible than normal workers, and so has more control over the working hours. We think it is more important to get the work done than to be "at work" between fixed hours.
The normal working day is 8 hours and a rest break.
It is important for the manager to be present for some time in both shifts. The manager may also need to support the team at different times. That means there are many options.
We will discuss how to have a weekly schedule that meets our requirements.
We work 6 days each week.
We work on public holidays.
What Our Team Does
The central team operates the drinks bar and one of the 13 kitchens in the food court.
It is responsible for selling western style breakfast food at the Brunch kitchen. They sell drinks (fruit drinks, smoothies, beers, wines, cocktails) at the bar.
The cleaners look after all of the public dining areas, toilets, etc. The security guard and janitor look after the buildings and infrastructure. The manager controls all of those staff and must organise shifts and working times for them.
What will the manager do?
The manager will:-
Represent the owner in discussions with suppliers and partners. The owner is English but he speaks some Vietnamese.
Liaise with the managers of the food court kitchens to ensure we have a good working situation.
Manage the working team (agree time off, shift hours, responsibilities, etc).
Find new staff when necessary.
Check and validate staff attendance records.
Update the staff salary system monthly.
When the team is busy help with taking orders on the cash machine and ensuring the customer order is served.
Check inventory. Place orders for new stock.
Check deliveries, and record information on the POS system.
Update adverts on Facebook and Google.
Update kitchen and bar menus.
Inspect the food court and direct the cleaner staff. Request repairs.
Inspect kitchens and advise the chefs how to comply with food hygiene requirements.
Solve customer problems.
Investigate operational process problems and recommend solutions.
What is the salary?
Salary depends on skills and capabilities. We will start with a probationary month to check suitability, and then agree the salary.
If the owner is confident that he can go on holiday and that the business will be properly managed, then the salary will be substantial.
Social Insurance and Health insurance will be paid according to law.
Personal Data Protection
We comply with Vietnam Decree No. 13/2023/ND-CP regarding Personal Data Protection.
In replying to our advert, you agree to allow us to keep your contact details and any basic personal information that you provide for the purpose of the job application.
If your application is not successful this time, we will retain only your contact details. We will delete any private or unnecessary personal information after the application process is completed.